Our ship agency business is based at the port of Dover from where ship calls to London, Tilbury, London Gateway, Thamesport, Sheerness, Harwich, Ramsgate, Southampton, Portsmouth & Falmouth are handled. We regularly represent owner’s charterer’s & ship manager’s interests around the United Kingdom via our network of industry colleagues.

Our expertise in turning ships around quickly and effectively, means we can provide assistance in many key areas, including full control of all port costs, liaison with port authorities, government bodies and local service companies, procurement of supplies, husbandry services and management of clients’ funds.

Our unrivalled knowledge of local suppliers and service providers ensure that the company offers a comprehensive and competitive answer to our client’s needs, proactively protecting our Principal’s interests.

• Up to date advice on port facilities and local services
• Liaison with Port Authorities, ground handlers and tour operators
• Facilitating all aspects of passenger & crew transfer, embarkation & disembarkation
• Liaison with HM Revenue and Customs and the UK Border Force
• Inward & Outward clearance
• Timely Inputting all FAL & ICS declarations
• Completion of all port bespoke pre-arrival documentation
• Provision of all supplies
• Facilities available for handling large volume foreign exchange transactions
• Pre & post cruise baggage handling facilities

• Deck and engine chandlery
• Navigation equipment repairs / compass adjusting
• Welding and mechanical breakdown services
• Bunkers, ex-barge and ex-truck
• Slops, oily & grey water removal
• Chemicals & lubricants
• Licenced Garbage & hazardous waste removal
• Fresh water ex-quay
• Bonded stores and fresh provisions
• Letters of guarantee
• Crew changes
• Medical assistance
• PCR & IGM tests
• Charts and nautical publications
• Courier and forwarding services
• Trinity House Light Dues collector
• and much more

Additionally, vessels at anchor at Dover roads or transiting the Dover Strait can be serviced by local tugs and motor launches, alternatively one of the multiuser berths at Dover port, provide an ideal safe haven for effecting repairs with minimum deviation from the shipping lanes.

The company is a corporate member of The Institute of Chartered Shipbrokers, BIMCO & accredited to FONASBA standard. Management is certified to Lloyd’s Register Quality Assurance ISO:9001:2015 & insurance cover held with International Transport intermediaries Club.